Shipping, Click & Collect
Local deliveries of furniture or artworks are arranged by our own delivery service or through an independent contractor. Delivery fees are quoted at time of purchase.
Shipping within Australia is calculated using the size, weight, and fragility of the item/s to be shipped. This is to help ensure that your purchase arrives intact and undamaged. We use Australia Post (registered) or Star Track for smaller items. A signature is required at the point of delivery for all parcels sent via registered post or courier. Please note that orders placed after 12 pm Australian Eastern Standard Time will be processed on the following business day.
If you have not received your order within 7 business days of its dispatch please advise us in writing so that we can investigate its whereabouts and resolve the issue.
Click and Collect
Click & Collect allows you to purchase online and pick up your item/s from our physical store. If you make your purchase before 3 pm your item may be available for collection when we open the following day. Depending on the size of your order and the time it is placed, it may be ready for pick up on the same day. We will contact you either by phone or email to confirm when your order is ready to be picked up.
To use Click & Collect, add the products to your shopping cart and make sure you select ‘Click & Collect’ when checking out.
Once you've placed your order, you'll receive a confirmation email that includes details of your order.
All Click & Collect orders can be collected from our store at Shop 7, 57a Ethel Street, Seaforth. NSW. 2092
When collecting your order please make sure that you bring the following:
• Valid Photo ID# and
• Your order number
If you have nominated someone other than yourself to pick up the order we may require you to contact us with your approval or consent to release your order.
Click & Collect orders will be kept for 21 days from the day you’ve placed your order. After 21 days we will contact you to remind you to collect your order.
You can modify your Click & Collect order at any time by contacting us on 0414 700 245 or by email at email@example.com
On the rare occasions, an item may be discovered damaged or missing after an order has been placed. If this occurs we will contact you to arrange a refund or replacement item.